Brewery first impression lesson: The importance of a sincere greeting and thank you

Before your guests even a take a sip of beer, their brewery experience has already begun. Your guests’ first impressions of your business can greatly influence their likelihood to return, no matter how delicious your beer may be. The statistics mentioned below have been collected from Secret Hopper, a mystery shopping service for craft breweries … Continue reading Brewery first impression lesson: The importance of a sincere greeting and thank you