Over the past year and a half, I have been lucky enough to vicariously get to experience breweries coast to coast. Through Secret Hopper, we have helped breweries monitor their tasting rooms, increase in-house revenues, create more repeat customers and find new ways to differentiate as the craft beer industry continues to climb past 7,200. … Continue reading It’s the little things: Here’s 10 things customers will notice about your craft brewery, customer service